N - Administrative and support service activities
E1 - Climate change
Administrative and support service activities—ranging from vehicle leasing and facility management to employment services and travel—play a key role in both direct and indirect greenhouse gas emissions, notably through vehicle fleets, building operations, and travel arrangements. The sector faces increasing regulatory and market expectations to reduce its carbon footprint, improve energy efficiency, and support climate adaptation for its clients and partners. By integrating climate mitigation and adaptation strategies across their operations and service offers, these companies can not only manage transition risks but also seize new business opportunities tied to the low-carbon economy.
E1 - Climate change E2 - Pollution E3 - Water and marine resourcesE4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
E2 - Pollution
The administrative and support service activities sector, due to its diversity—from vehicle leasing and industrial cleaning to event organization and facility management—can contribute to various forms of pollution, such as air emissions from transport fleets, microplastic release from cleaning products, or hazardous substances from equipment maintenance. Insufficient pollution control or lack of attention to substances of concern may lead to regulatory penalties, reputational risks, and increased operational costs, particularly as clients and regulators demand higher standards. However, by adopting best practices in pollution prevention, sustainable procurement, and waste management, companies in this sector can not only reduce negative impacts but also create opportunities for innovation, client loyalty, and access to new markets.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
E3 - Water and marine resources
Although most administrative and support service activities have moderate direct water consumption or marine impact, certain operations—such as cleaning services, landscaping, vehicle or equipment rental, and facility management—can influence water use, wastewater generation, and the potential release of pollutants into water bodies. Poor management of water resources or disregard for marine ecosystems may lead to regulatory risks, increased costs, and reputational damage, especially as clients and authorities raise expectations on responsible resource use. Conversely, adopting water-efficient practices, sustainable procurement, and innovative solutions can help companies in this sector reduce risks, enhance operational efficiency, and create new opportunities for value-added services.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
E4 - Biodiversity and ecosystems
Administrative and support service activities—such as equipment rental, cleaning, landscaping, and travel—can influence biodiversity both directly, through land use, chemical use, and waste generation, and indirectly via their supply chains and service delivery. Poor management of ecosystem dependencies and impacts may expose companies to regulatory, operational, and reputational risks, particularly as clients and authorities heighten expectations on nature protection. By integrating biodiversity considerations into procurement, site management, and service innovation, the sector can reduce negative impacts, unlock new opportunities for sustainable growth, and contribute to the preservation of ecosystem services and species.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
E5 - Circular economy
Administrative and support service activities, due to their strong reliance on equipment, consumables, and diverse service delivery models, have significant stakes in resource inflows, outflows, and waste generation—especially in rental, cleaning, and facility management branches. Poor management of material flows or waste can lead to increased costs, regulatory scrutiny, and reputational risks, while the adoption of circular economy principles—such as equipment reuse, sustainable procurement, and optimized waste sorting—can drive operational efficiency and open up new business opportunities. By embedding circularity into both internal processes and client solutions, the sector can reduce its environmental footprint and strengthen its long-term value creation.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
G1 - Business conduct
In the administrative and support service activities sector, strong business conduct is fundamental to maintaining trust with clients, employees, and partners, especially given the sector’s reliance on extensive supply chains and outsourced services. Key stakes include preventing corruption and bribery, fostering an ethical corporate culture, ensuring transparent supplier management, and protecting whistle-blowers—while animal welfare may be relevant for specific activities such as security or event management. Proactive attention to these topics not only mitigates legal and reputational risks but also creates opportunities to differentiate through responsible practices and strengthen long-term business relationships.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
S1 - Own workforce
In the administrative and support service activities sector, which relies heavily on a diverse and often dispersed workforce—including temporary, part-time, and outsourced staff—ensuring adequate wages, equal opportunities, and safe working conditions is both a social imperative and a business priority. The sector faces heightened risks of precarious employment, wage disparities, and variable working conditions, which can impact employee well-being, retention, and reputation. By proactively addressing these challenges, companies can create positive impacts for their own workforce, reduce legal and operational risks, and seize opportunities to attract talent and enhance service quality.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
S2 - Workers in the value chain
In the administrative and support service activities sector, value chains often involve a vast network of subcontractors, temporary agencies, and service providers, making the monitoring of fair wages, equal treatment, and decent working conditions particularly complex. The sector faces heightened risks of social inequalities and precarious employment within its value chain, which can affect business continuity, reputation, and compliance with client and regulatory expectations. By promoting responsible practices and social dialogue throughout their value chain, companies can generate positive impacts for workers, reduce legal and reputational risks, and access new opportunities through strengthened partnerships and sustainable procurement.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
S3 - Affected communities
The wide range of administrative and support service activities—from temporary employment and security to cleaning, leasing, and travel services—means these companies can have a direct or indirect influence on local communities’ civil, political, economic, social, and cultural rights. Whether through the location of operations, the type of services provided, or the management of client and supplier relationships, the sector must be vigilant regarding its impact on vulnerable populations and indigenous peoples, especially when operating in sensitive areas or delivering large-scale projects. Proactively addressing community rights and expectations not only helps mitigate reputational and legal risks but can also unlock new opportunities for social value creation and strengthen the company’s license to operate.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
S4 - Consumers and end-users
Ensuring the safety, inclusion, and proper information of consumers and end-users is becoming a decisive factor for administrative and support service activities, given the variety of services offered and the direct interaction with a wide range of clients. The sector must anticipate risks linked to misleading information, inadequate protection measures, or lack of accessibility, which can undermine both reputation and compliance. At the same time, developing innovative, transparent, and inclusive service solutions offers significant opportunities to enhance customer satisfaction and expand into new markets.
E1 - Climate change E2 - Pollution E3 - Water and marine resources E4 - Biodiversity and ecosystems E5 - Circular economyG1 - Business conduct S1 - Own workforce S2 - Workers in the value chain S3 - Affected communities S4 - Consumers and end-users
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